Help
- How can I get a job or internership?
- How can I get a free sticker?
- Where can I buy your products?
- Do you sell your products online?
- How do I contact Dealer Services or become a dealer/distributor?
- Do you sponsor any events?
- How can I get a media kit or press material?
- What is your overall warranty policy?
- What are your specific warranty guidelines?
- How do I warranty a product? (North America)
- How do I warranty a product? (All Others)
What are your specific warranty guidelines?
Covered:
- Defective sewing.
- Defective zippers and attachment hardware.
- Velcro patches and/or snaps.
- Missing or broken drawstrings, cords and leashes.
Not Covered:
- Rips and Tears.
- Fading (this includes UV damage).
- Pilling.
- Shrinking.
- Damage (including color bleeding and loss of waterproof qualities) resulting from improper washing or the use of improper detergents.